PROCAD Systems AB (com\u00adpa\u00adny reg\u00adis\u00adtra\u00adtion num\u00adber 556194\u2009\u2013\u20094991) has its reg\u00adis\u00adtered office in V\u00e4ster\u00e5s, Sweden. The com\u00adpa\u00adny\u2019s postal address is Transformatorgatan 2, 721 37 V\u00e4ster\u00e5s.<\/p>\n
If you wish to get in touch with us, please send an email to info@elprocad.com<\/a> with your case and con\u00adtact details and we will get back to you shortly.<\/p>\n Once you have com\u00adplet\u00aded your order, an order con\u00adfir\u00adma\u00adtion will be sent to your e\u2011mail address. In the con\u00adfir\u00adma\u00adtion you will find all the details of the prod\u00aducts, price, billing and deliv\u00adery address. If there is any error in the order con\u00adfir\u00adma\u00adtion, you should con\u00adtact us imme\u00addi\u00adate\u00adly by e\u2011mail to order@elprocad.com<\/a>.<\/p>\n Our nor\u00admal deliv\u00adery times are 1\u2009\u2013\u20094 days. PLEASE NOTE! Orders placed on week\u00adends will be shipped on the first weekend-free day at the ear\u00adli\u00adest. Delivery of soft\u00adware is by down\u00adload to the cus\u00adtomer\u2019s com\u00adput\u00ader. If there are delays in deliv\u00adery (with\u00adout us hav\u00ading noti\u00adfied you of longer deliv\u00adery times), you can con\u00adtact us at the fol\u00adlow\u00ading e\u2011mail address: order@elprocad.com<\/a>.<\/p>\n Payment must be made with\u00adin 30 days of the invoice date, unless oth\u00ader\u00adwise agreed. Payment shall be made by invoice or, by agree\u00adment, also by card payment\/bank trans\u00adfer. In the event of late pay\u00adment, we shall be enti\u00adtled to charge inter\u00adest on arrears in accor\u00addance with the Interest Act as well as the statu\u00adto\u00adry reminder fee and col\u00adlec\u00adtion fee, includ\u00ading col\u00adlec\u00adtion costs. All prod\u00aducts are the prop\u00ader\u00adty of PROCAD Systems AB until full pay\u00adment has been received.<\/p>\n All prices in the web shop are quot\u00aded in SEK and all prices are exclu\u00adsive of VAT. We reserve the right to change prices due to price changes from sup\u00adpli\u00aders, mis\u00adprints in the price list and errors in prices due to incor\u00adrect infor\u00adma\u00adtion and reserve the right to adjust the price.<\/p>\n A writ\u00adten quo\u00adta\u00adtion is valid for 30 days from the date of the quo\u00adta\u00adtion, unless oth\u00ader\u00adwise stat\u00aded in the quo\u00adta\u00adtion. A con\u00adtract shall be deemed to have been con\u00adclud\u00aded when the recip\u00adi\u00adent of the quo\u00adta\u00adtion (\u201cCustomer\u201d) has accept\u00aded the quo\u00adta\u00adtion and sub\u00adse\u00adquent\u00adly received an Order Confirmation from PROCAD Systems AB. (\u201cCustomer\u201d) has a respon\u00adsi\u00adbil\u00adi\u00adty to care\u00adful\u00adly check that the Order Confirmation is cor\u00adrect and imme\u00addi\u00adate\u00adly noti\u00adfy PROCAD Systems AB in case it con\u00adtains errors, but no lat\u00ader than with\u00adin 3 days of receipt of the Order Confirmation.<\/p>\n (\u201cCustomer\u201d) shall, at the time of accep\u00adtance of the offer, spec\u00adi\u00adfy the e\u2011mail address, postal address or e\u2011invoice to which (\u201cCustomer\u201d) wish\u00ades PROCAD Systems AB to send invoic\u00ades and oth\u00ader communications.<\/p>\n With regard to war\u00adran\u00adty con\u00addi\u00adtions, the con\u00addi\u00adtions of our respec\u00adtive sup\u00adpli\u00aders apply.<\/p>\n (\u201cCustomer\u201d) must always con\u00adtact us for approval before return\u00ading a defec\u00adtive item. The com\u00adplaint must be sent imme\u00addi\u00adate\u00adly after the defect has been dis\u00adcov\u00adered to order@elprocad.com<\/a>.<\/p>\n We inspect all prod\u00aducts before they are sent to you. Should the prod\u00aduct nev\u00ader\u00adthe\u00adless be dam\u00adaged or incor\u00adrect\u00adly shipped when it arrives, we under\u00adtake, in accor\u00addance with the applic\u00ada\u00adble con\u00adsumer pro\u00adtec\u00adtion leg\u00adis\u00adla\u00adtion, to rem\u00ade\u00addy the defect free of charge.<\/p>\n Any error or defect should always be com\u00adplained to order@elprocad.com<\/a> stat\u00ading your name, address, e\u2011mail address, order num\u00adber and a descrip\u00adtion of the error.<\/p>\n If we are unable to rec\u00adti\u00adfy the defect or sup\u00adply a sim\u00adi\u00adlar prod\u00aduct, we will refund you for the defec\u00adtive prod\u00aduct in accor\u00addance with the applic\u00ada\u00adble con\u00adsumer pro\u00adtec\u00adtion leg\u00adis\u00adla\u00adtion. We will pay the return freight for accept\u00aded complaints.<\/p>\n We reserve the right to refuse a com\u00adplaint if it turns out that the prod\u00aduct is not defec\u00adtive in accor\u00addance with applic\u00ada\u00adble con\u00adsumer pro\u00adtec\u00adtion leg\u00adis\u00adla\u00adtion. When mak\u00ading com\u00adplaints, we fol\u00adlow the guide\u00adlines of the Swedish Complaints Board, see www.arn.se<\/a>.<\/p>\n We accept no lia\u00adbil\u00adi\u00adty for indi\u00adrect dam\u00adages that may occur due to the product.<\/p>\n We accept no lia\u00adbil\u00adi\u00adty for delays\/failures due to cir\u00adcum\u00adstances beyond our con\u00adtrol (Force Majeure). These cir\u00adcum\u00adstances may include, for exam\u00adple, labour dis\u00adputes, fire, war, gov\u00adern\u00admen\u00adtal deci\u00adsions, reduced or non-delivery from the supplier.<\/p>\n Furthermore, no respon\u00adsi\u00adbil\u00adi\u00adty is tak\u00aden for any changes to products\/product char\u00adac\u00adter\u00adis\u00adtics made by the respec\u00adtive sup\u00adpli\u00ader and oth\u00ader fac\u00adtors beyond our control.<\/p>\n Any can\u00adcel\u00adla\u00adtion must be noti\u00adfied to us at least 14 work\u00ading days before the start of the course. In case of lat\u00ader can\u00adcel\u00adla\u00adtion with\u00adout a med\u00adical cer\u00adtifi\u00adcate, the full course fee will be charged.<\/p>\n We reserve the right to can\u00adcel a course with insuf\u00adfi\u00adcient enrol\u00adments. In this case, we will noti\u00adfy you at least five work\u00ading days before the start of the course.<\/p>\n We reserve the right to make print\u00ading errors on this web\u00adsite and to sell prod\u00aducts at the end of the course.<\/p>\n We reserve the right to make changes to the terms and con\u00addi\u00adtions at any time. Changes to the terms and con\u00addi\u00adtions will be pub\u00adlished online on the web\u00adsite. The amend\u00aded terms and con\u00addi\u00adtions will be deemed accept\u00aded at the time of order\u00ading or vis\u00adit\u00ading the website.<\/p>\n If a dis\u00adpute aris\u00ades between the par\u00adties con\u00adcern\u00ading the inter\u00adpre\u00adta\u00adtion or legal effect of the pur\u00adchase agree\u00adment between the par\u00adties, the dis\u00adpute shall first be attempt\u00aded to be resolved by nego\u00adti\u00ada\u00adtion between the parties.<\/p>\n If nego\u00adti\u00ada\u00adtions are not resolved with\u00adin 30 days, either par\u00adty may request that the dis\u00adpute be resolved by final arbi\u00adtra\u00adtion in Sweden under the Civil Procedure Act. In case of dis\u00adagree\u00adment on the appoint\u00adment of the arbi\u00adtral tri\u00adbunal, the arbi\u00adtral tri\u00adbunal shall be appoint\u00aded by a judge of the District Court of V\u00e4ster\u00e5s.<\/p>\n Disputes con\u00adcern\u00ading the inter\u00adpre\u00adta\u00adtion or appli\u00adca\u00adtion of these General Terms and Conditions shall be inter\u00adpret\u00aded in accor\u00addance with Swedish law and statute.<\/p>\n2 Ordering<\/h2>\n
3 Delivery<\/h2>\n
4 Payment<\/h2>\n
5 Prices<\/h2>\n
5.1 Quotation and order<\/h3>\n
5.2 Complaints<\/h3>\n
5.3 Consumer protection legislation (private individuals)<\/h3>\n
5.4 How do you handle complaints? (private individuals)<\/h3>\n
6 Limitation of liability<\/h2>\n
7 Scheduled and customized courses<\/h2>\n
7.1 Cancellations<\/h3>\n
7.2 Setting up a scheduled course<\/h3>\n
8 Product information<\/h2>\n
9 Changes to the General Terms and Conditions of Purchase<\/h2>\n
10 Dispute and arbitration<\/h2>\n
10.1 General Complaints Board (private individuals)<\/h3>\n