Support

Find answers to the most common questions, or get support through Service Agreements or Support Hours.

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1. Find a solution

Start with our helpdesk where we pro­vide answers to the most com­mon tech­ni­cal ques­tions sur­round­ing ELPROCAD.

Helpdesk

Also check out the Getting Started Guide and the man­u­als that came with your soft­ware.

2. Order Service Agreement

Support can be obtained through either Service Agreement or Support Hours.

Service agree­ment
Support hours

Service Agreement gives you access to the lat­est ver­sions, con­tin­u­ous updates, and sup­port.

You recent­ly pur­chased ELPROCAD license have received 6 months Service Agreement on the pur­chase.

3. Contact the Support

If you have a Service Agreement or a Card, please con­tact us via the sup­port form.

Contact Support

Have you pur­chased ELPROCAD through a retail­er?

Then con­tact the retail­er who sold the prod­uct to you.

See our retail­ers

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