Find answers to the most common questions, or get support through Service Agreements or Support Hours.
1. Find a solution
Find answers to common technical issues at our helpdesk, or read our manuals and guides in our documentation.
Also check out the Getting Started Guide and the manuals that came with your software.
2. Order Service agreement
Support can be obtained through either Service Agreement or Support Hours.
Service Agreement gives you access to the latest versions, continuous updates, and support.
You recently purchased ELPROCAD license have received 12 months Service Agreement on the purchase.
3. Contact our Support
If you have a Service Agreement or Support Hours, please contact us via the support form on ”My Pages”.
- Log in to My Pages
- Go to ”New support ticket”
- Fill in the form